Returns & Exchanges
At Couple Hoodies, we want you and your partner to be perfectly matched and satisfied with your purchase. If your hoodies aren't the perfect fit, we offer a hassle-free 30-day return and exchange policy.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unwashed and unworn hoodies in their original packaging, ensuring all tags remain attached to the garments.
Ship Your Items
Print the prepaid shipping label provided via email and drop off your package at any authorized courier location.
Receive Refund or Exchange
Once our warehouse inspects the items, we will process your full refund or ship out your new matching set within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing